- Please set aside at least two hours for your full set lash appointment and at least one hour and 15 minutes for your re-lash appointments.
- Please do not wear any makeup to your appointment, especially eye makeup and mascara. Make sure your lashes are thoroughly cleaned with all traces of mascara removed.
- Please arrive about 5 minutes prior to your appointment so that your appointment can start on time
- Please arrive 15 early to your first appointment. This will allow you to complete the necessary paperwork and to prepare for your service.
Cancellation/Late/No Show Policies
Your appointment is reserved especially for you…
- If you need to cancel your appointment please do so at least 24 hours before your scheduled appointment time to avoid a cancellation fee.
- If cancelled within 24 hours of a new set or non-subscription fill, your $50 deposit will NOT be applied toward your next visit
- If you do not cancel your appointment or do not show up for your appointment, 100% of the service appointment will be charged to the card on file.
- A valid credit card number is required to book your appointment via phone or online.
- Same day cancellation of a new set or single non-subscription fills will be charged $50 as we are rarely able to fill the spot with such short notice.
- Note: When your appointment is cancelled through our online booking system, you will receive a cancellation confirmation email. If you do not receive this email your appointment has not be cancelled in the system and you will be charged. These policies are strictly enforced.
- If more than 15 minutes late to your appointment, we cannot guarantee full satisfaction of your results. Clients arriving 15 minutes late will most likely be rescheduled. For services requiring a shorter period of time after 5 minutes your appointment will be need to be rescheduled.
A credit card is required to hold your appointment and will be charged in the event of late cancellation or a no show. All payments must be made with a credit/debit card. Cash Gratuities are customary and very appreciated.
Policies and Procedures
- Minimum age for Eyelash Extensions is 14. Parental consent is need for anyone persons under the age of 18.
- We kindly ask the cell phone are place in the silent or no transmitting/airplane mode to maintain the restful nature of our Lounge. Eyes are closed during all services and you will be able unable to use or answer phone calls.
Because lashes require such gentle care and strict maintenance requirements, we are unable to guarantee your lashes. We are unable to offer refunds on any services we have already executed. If you are unhappy with a service please contact us within 24 hours. All retail product purchases are final sale.
6410 S Padre Island Dr.
Corpus Christi, TX 78412
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